Shipping Policy

This Shipping Policy describes how orders are processed, shipped, tracked, and delivered after a customer places an order on Ampex India through our website at https://ampex.in.

Our goal is to provide a transparent and reliable shipping experience so that you always know what to expect from the moment your order is placed until it reaches your doorstep.

• We currently deliver across India.
• Delivery availability depends on the serviceability of the customer's PIN code.
• Some remote locations may require additional delivery time.

• Orders are processed only after successful payment confirmation.
• Orders are generally processed within 1–2 business days.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery times vary depending on your location. Typical estimates are:

These are estimated timelines and may vary due to courier operations or unforeseen circumstances.

• Shipping charges (if applicable) will be displayed during checkout before payment.
• Any promotional free shipping offers will be clearly mentioned on the website.

Once an order has been shipped, customers will receive shipment details along with a tracking number (if available).

Customers can use the tracking information provided by the courier partner to monitor delivery progress.

Courier partners may make multiple delivery attempts.

If delivery is unsuccessful due to an incorrect address or customer unavailability, the shipment may be returned to us.

Customers are responsible for providing accurate delivery information at checkout.

Ampex India is not responsible for delays or non-delivery caused by incorrect or incomplete addresses provided during checkout.

Delivery delays may occur because of:

• Weather conditions
• Public holidays
• Natural disasters
• Transport disruptions
• Courier delays
• Government restrictions
• Other unforeseen circumstances

Customers will be informed whenever possible.

• Inspect the package before accepting delivery.
• If visible damage exists, take photographs immediately.
• Contact customer support as soon as possible.
• Keep the original packaging for verification.

If a shipment appears lost or has not been delivered within a reasonable timeframe:

• Customers should contact our support team.
• We will coordinate with the courier partner to investigate the shipment.

Your order typically moves through these stages:

1. Order Received
2. Payment Confirmed
3. Processing
4. Packed
5. Shipped
6. Out for Delivery
7. Delivered

Delivery times may vary during:

• Festival seasons
• Sale events
• High order volumes
• Severe weather
• Public holidays

At present, Ampex India ships only within India.

Future international shipping services may be introduced.

If you have any questions about shipping, delivery, or tracking, please contact us: